In Italy, more and more frequently these days, we hear of Smart Working a road that many companies are walking at this time to appease the emergency Coronavirus.
We try to understand how it works, what are the benefits, and why the IT industry is used for some time.

What is the Smart Working?

The Smart Working is how to run the business relationship with organization goals, which has no precise daily time and place of use, where the worker has the tools to perform their duties independently.

This type of work has, among others, aims to increase the sense of responsibility, the power of delegation, managing time and priorities and facilitate the reconciliation of private life and working times.
This is why it is also called “a new managerial philosophy based on giving people back flexibility and autonomy”.

Smart Working in Fides

This method of carrying out one’s profession is not practicable only by staying in one’s own home, but also between work groups located in different locations.
Thanks to digital tools, new ways of collaboration have developed over time, which favor and facilitate communication, the creation of networks of professional relationships both between colleagues and with figures external to your organization.
In Fides, we have been undertaking Smart Working and Remote Working methods for years and in multiple contexts and projects.

Today we are going to talk about it with Vincenzo, Senior Software Developer who often works remotely on important projects from the Fides delivery center in Naples.

“How do you organize remote work?”

“In my case, the initial phase of the activity consists in going, for a given period, to the customer’s site where they work closely with the latter’s employees and often also with other suppliers. In this period of analysis, we learn all the necessary information concerning the environment both technically and functionally, providing total autonomy at work setting up the necessary tools to work remotely.”

“Which activities are performed remotely on your team?”

“After taking over the activities, the internal teams in Fides are created for the different projects according to the customer’s needs and the group’s skills.
To provide a general overview, I now describe some projects that we have remoteized for customers located between Florence and Padua. For example, in Florence, we deal with application maintenance and development of evolutive on a financial and banking services portal for the Private Banker, through which users have the opportunity to manage the assets of their customers, providing investment advice such as purchases of securities and shares on the market. We respond to requests for bank officials also providing them with support in using the platform.For an important customer in Padua we manage a product used by various banks to make requests for loans and mortgages. In this case, after learning the functional and technical knowledge, we are creating new features while remaining in close contact with the customer’s management from our Naples office.”

“What do you think about Smart Working and remote work?”

“In my professional experience I have always been in contact with people located elsewhere, thus adopting the dynamics of remote working. I believe that working smart is the future, but in reality like ours is already the present. As a country we still have to get used to this reality and to manage ourselves by creating very precise regulations, but once this difficulty is overcome I presume it becomes a best practice to work in this way in the sectors that allow it, alternating with meetings de visu so as not to lose the human contact that remains always essential.”